Product Updates: Week 48
This week marks a game-changing milestone for RentEngine and the property management industry: we're the first official partner in scattered-site leasing to offer Zillow Instant Tour, revolutionizing how prospects schedule showings directly from property listings.
Combined with significant mobile app enhancements and platform refinements, this week's updates focus on eliminating friction from the leasing process, exactly what you need during the slower season.
Zillow Instant Tour Integration
Direct Scheduling from Zillow Listings
Today, RentEngine officially supports Zillow Instant Tour, representing a major leap forward in showing scheduling technology. Renters can now pick their preferred time directly on Zillow, and the tour is instantly scheduled in RentEngine.
The power of instant scheduling:
Live availability - Prospects see real-time showing slots pulled directly from your RentEngine calendar,.
One-click booking - Renters select their time, enter basic information, and they're scheduled, eliminating the traditional request-and-wait process.
Smart prescreening integration - When prescreening is enabled, prospects automatically receive a link after booking to complete requirements and confirm their showing.
Mobile App Enhancements
The mobile app received multiple updates focused on making agents more effective in the field:
Agent selection control - When scheduling showings manually through the app, you can now choose exactly which agent to assign, ensuring the right person handles each showing
Flexible feedback entry - Add or edit showing feedback after completing a tour, perfect for agents who prefer to focus on the prospect during the showing and document details afterward
Lockbox code access - View manual lockbox codes and combinations stored in internal notes directly from the showing drawer
True multitasking - Minimize active calls while continuing to use other app features, allowing agents to look up property details or check schedules during phone conversations
Do Not Disturb fix - Resolved the issue where phantom call notifications would flash on screen even with DND enabled
Clear lockbox assignments - The app now consistently displays which property each lockbox belongs to, preventing confusion at multi-property showings
Showing & Prescreening Updates
More Control, Better Flow
Prescreening bypass option - New flexibility in prescreening templates allows you to bypass requirements entirely for instant scheduling. This works seamlessly with Zillow Instant Tour.
Preferred slot highlighting - Manual scheduling through the Command Center now marks preferred time slots with an orange dot, helping coordinators prioritize optimal showing windows at a glance.
Platform Improvements
Widget sharing capability - Individual RentEngine listings can now be shared even when embedded within website widgets.
Smarter AI responses - RentEngine AI now better understands property contexts like on-hold status and self-guided showing types, providing more appropriate automated responses based on each situation.
Questions about setting up Instant Tour or any of these features? Our support team is ready to help via chat.