The Q2 2025 Leasing Data & Trends Report is now live! Dive into the latest market insights including DOM benchmarks, impact of price reductions on conversion rates, emerging renter behavior patterns, and best practices from top-performing teams.
Product Updates: Week 33
Summer leasing is in full swing, and Week 33 delivers the tools to help you capitalize on peak season.
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Post-Showing Lockbox Access
Ever had a prospect forget to return the key and can't remember the code? Problem solved.
Prospects can now temporarily re-access their lockbox code after completing a showing, limited to 1 hour after the start time. Once they close out their showing and leave feedback, if they need to get back in (forgotten key, left something behind), they can retrieve their access code again.
Visual Pipeline Status Indicators
The Leasing Pipeline page now gives you instant visual status for every prospect's showing activity.
At a glance, you'll see:
โ Checkmark = Showing Complete
โ X = Showing Canceled or Missed
โ Square = Showing Scheduled
This highly-requested feature makes it easy to prioritize follow-ups, focus on completed showings, and identify no-shows that need re-engagement.
Find these status indicators in the Leasing Pipeline for each property.
Smart Scheduling Booking Window Control
Take charge of how far in advance prospects can schedule showings. With Smart Scheduling, you can now set the maximum number of days in advance that prospects can book tours.
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Read more on Smart Scheduling here.
Customizable Scheduling Messages
You can now customize the messages that go out when showings are scheduled. Match your brand voice, add specific instructions, or include special details about the property โ all automatically sent when prospects book their showing.
Head to Settings > Communication > Messages to personalize your scheduling confirmations and ensure every touchpoint reflects your brand.
Reorganized Notification Settings
We've completely reorganized your Notification Settings to make them easier to understand and manage. The new layout features clear descriptions for each notification type and logical categories that group related alerts.
Find the improved settings in Settings > Communication > Notifications.
Additional Improvements
Custom Command Center Lookback Periods
Your Command Center just got more flexible. You can now set a custom lookback period to control how many days of leads you see at once. Whether you want to focus on just the last 7 days of hot leads or review the past 60 days for a broader view, you're in control.
Quick Agent Visibility
Small improvement, big impact: hover over any showing type in the Properties tab to instantly see which agent is assigned.
Enhanced Realtor.com Syndication
Behind the scenes, we've upgraded to first-party syndication with Realtor.com. This means:
More reliable listing updates
Direct support channel for any issues
Better overall syndication performance
Your listings will appear more consistently and any problems get resolved faster with our direct connection to their team.
Any other feature requests or suggestions? Let us know at ops@rentengine.io!