Introducing RentEngine AI

Today, we're excited to announce RentEngine - the first unified AI for leasing.

Handling both phone calls and text messages, it responds to new leads instantly and moves them through your leasing process.

RentEngine leverages the full power of the RentEngine platform and can do things like:

• Help you search for the home that fits your needs

• Schedule a showing

• Answer all kinds of questions (like pets, Section 8, amenities, fees)

• Confirm, cancel, and reschedule showings

This isn't a chatbot bolted onto your existing tools. It’s a single, intelligent AI agent trained on your properties, policies, and leasing process. Plus, it’s natively bilingual in English and Spanish.

RentEngine AI answers calls. It responds to texts. It schedules showings. It qualifies leads. And it does all of this 24/7, with your company’s voice.

Leasing happens after hours

Leasing teams usually operate on a 9-5 schedule but tenant behavior has changed. Our data shows that 58% of renter leads inquire after-hours. But new leads are 3x more likely to convert if they are engaged within 2 minutes.

RentEngine AI is built to never sleep

Previously, AI Texting could only respond in very specific situations.

Now it can handle virtually everything a prospect throws at it. Combined with our AI Call, you now have a true extension of your leasing team.

When RentEngine AI encounters a question it’s not qualified to answer, you’ll get an instant email escalation with quick button to jump in.

Customize your AI

Fine tune RentEngine to match your brand voice and process

Voice options: Choose the best accent for your company or record your own.

Tone settings: Select from professional, neutral or workplace casual.

Custom instructions: Give the AI some personality or additional prompting like “ask about move-in timeline early on in the conversation” or “emphasize quick application process”.

Set the schedule

Decide when RentEngine AI works for you by setting specific operating hours.

Plus, you can choose to turn AI on/off for specific prospects who need a hands-on approach.

Monitor and improve

You get complete visibility into what RentEngine AI is handling.

Listen to every call and read every transcript: Know exactly how prospects are being engaged.

Rate response quality: Mark responses as helpful or not, continuously teaching it to improve.

Track volume and performance: See how many conversations AI is handling and how much time you have saved.

RentEngine AI is available now for all customers. Reach out to activate it across your portfolio

Want to see RentEngine AI? Click the button to book a live demo.